Submit a request – ANA Cargo(en)

Please select the corresponding problem or inquiry from the followings

Your email address

MAWB

e.g. 205-12345678

HAWB (if consolidation, please provide)(optional)

e.g. ABC12356

Nature of goods

e.g. Auto parts

Flight number

e.g. NH-1234（In case of multiple flights, enter either departure or arrival flight）

Origin Airport

e.g. NRT, Narita, etc.

Destination Airport

e.g. LAX, Los Angeles, etc.

Arrival Date(optional)

Delivery Date

Select reason for claim

If you select "Others", please write specific reason in the Detailed information column.

Enter pcs (loss/damage)

Select kg or lbs

Enter weight (loss/damage)

Explanation

If you have any inquiries, opinions, requests, or anything in particular, please fill in. If you have images, please add them as attachments.

Submitted by

Company name

Contact person

Phone number

Select your location

Select your airport_Japan

Select your country_East Asia/Far East

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Select your country_Oceania

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Other countries（free text）

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Other airport（free text）

Please write your airport name

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