Skip to main content
ANA Cargo(en) Help Center home page
ヘルプセンター リクエスト
Login
  1. ANA Cargo(en)
  2. International

International

Others

  • Please advise whether the shipper is allowed to board the freighter flight.
  • Please advise the fuel surcharge.
  • Is there any airport not available of cash-on-delivery?

Booking

  • When is the renewal timing of the eSPICA password?
  • After how many times of misinput will the eSPICA be locked?
  • Please advise the release method when locked at the timing of eSPICA login.
  • Please advise the recommended browser for eSPICA.
  • How shall the new ID of eSPICA be applied?

Packing

  • Please advise the packaging method when tranporting cargo on an aircraft.

Contacts

  • Please advise the contact of the cargo claim inquiries.
  • Please advise the contact of the airport.

Facilities & equipment

  • Is there any facility in the airport to keep the cargo in cool condition?
  • Is there any facilities in the airport to store valuables?

Aircraft

  • What is the maximum loadable weight of an aircraft?
  • Please advise the inner temperature, humidy, air pressure of the cargo compartment.

Tracing

  • Is it possible to trace the movement of the shipped cargo?

Copyright © ANA Cargo All Rights Reserved.

 
Powered by Zendesk